Strategic CommunicationsCrisis & Public Affairs
Trusted advisors to municipalities, civic institutions, and national brands when the stakes are highest.
Start a conversationWhat we do
Communications strategy built for the moment it matters most.
We partner with cities, chambers, institutions, and brands to build communications infrastructure before they need it — and to execute with precision when they do. Our work spans crisis communications, municipal branding, community relations, and press strategy at the regional, national, and international level.
Crisis Communications
Rapid response, message discipline, and stakeholder coordination when a situation demands it.
Municipal & Civic Strategy
Long-form communications planning for cities, chambers, and public agencies.
Community Relations
Building public trust through engagement that is substantive, not performative.
Press & Media Strategy
Placement and narrative management across regional, national, and international press.
Small town. Big issue.
When industry arrives in a small community, the communications gap can define the outcome.
Chambers of commerce and county governments increasingly face development proposals that carry real economic promise — and real community anxiety. Data centers. Meat processing facilities. Wastewater operations. Noise-intensive industry. The projects that move a tax base also move a town hall to its feet.
We work with small community governments and chambers of commerce to close that gap — building the narrative before opposition fills the vacuum, and managing it steadily when they already have.
Data center development
Power consumption, water use, tax incentive scrutiny, and the deeper question of what kind of town this wants to become. We help communities hold all of it at once.
Meat processing & agricultural industry
Workforce, environmental permitting, odor and waste concerns, and identity politics around rural economy. High-friction from day one.
Wastewater & utility infrastructure
Projects that are invisible until they aren't. We build the proactive community communication that keeps necessary infrastructure from becoming a referendum.
Noise & industrial impact
Operations that change the character of a neighborhood or a town boundary. Trust erodes fast here — and rebuilds slowly without the right communications infrastructure.
The communities that navigate these moments well are rarely the ones with the best projects. They're the ones with the best communications plan.
— ReynoldsGregoryFor developers & site selectors
Your project's timeline is a community relations problem before it's anything else.
Data center developers, industrial site selectors, and construction companies entering rural and secondary markets face a consistent pattern: a technically sound project stalls — or fails — because the community conversation wasn't built before opposition was. Permitting delays, rezoning fights, and council reversals aren't zoning problems. They're communications problems that arrived too late for communications to fix.
ReynoldsGregory works with developers and their teams to build community support infrastructure in parallel with site selection and permitting — so that when the project goes public, the narrative is already set.
Before the announcement is the right time to call.
We map the stakeholder landscape, identify opposition pressure points, and build the community narrative before it's contested. Post-announcement is recoverable. Post-council vote is not.
Community support is a site selection variable.
We help site selection teams assess and build the community relations environment as part of the site evaluation process — not as an afterthought once a site is chosen.
Early
Is always cheaper
Community relations built before a project goes public costs a fraction of crisis communications after opposition organizes.
Local
Knowledge matters
We know how small-town governments, local press, and rural chambers of commerce actually operate — not in theory, but from years of work inside them.
Both
Sides of the table
We have worked with the communities receiving these projects and the institutions driving them. That perspective is rare and useful.
Power & utility operators
Rural infrastructure is under more pressure than at any point in a generation. The communities feeling it need to hear from you.
Power companies and rural utility operators expanding capacity to meet industrial demand — data centers, agricultural processing, EV infrastructure — face a specific communications challenge: the projects that keep the lights on are the same projects that generate the most community concern. Transmission lines. Substation expansions. Load growth from large industrial tenants. New generation facilities.
We help utilities build and maintain the community trust that makes this infrastructure possible — before rate hearings, before right-of-way disputes, and before a regional paper runs a story that frames your project for the public before you do.
Transmission & substation expansion
Right-of-way opposition, visual impact, and landowner relations. We build the community narrative that keeps infrastructure projects moving.
Industrial load & rate impact
When a large industrial tenant changes the rate environment for existing customers, the communications challenge arrives before the rate case does.
New generation & renewables
Solar, wind, and battery storage projects in rural communities face a distinct set of landowner, local government, and visual impact concerns that require local fluency to navigate.
Regulatory & rate hearings
Public comment periods and rate hearings are communications events. We prepare utilities to show up with a coherent public narrative, not just a rate filing.
Crisis & outage communications
Extended outages, infrastructure failures, and weather events require disciplined, rapid public communications that maintain trust under pressure.
Community investment programs
Economic development partnerships, rural broadband co-investments, and community programs deserve communications that actually reach the communities they serve.
Client record
City of Kansas City, MO
City of St. Louis, MO
City of Independence, MO
City of Liberty, MO
US Army
US Navy
Union Station Kansas City
Kansas City Board of Trade
Penn National Gaming
WH Smith
OHM Concessions
Vantage Airport Group
Shake Shack
Whataburger
Russell Stover
Red Bull
Kaldi's Coffee
Roasterie Coffee
Parisi Coffee
Spin Pizza
Coco5
Stanford University
University of Nebraska – Omaha
Asia Foundation
Children's Mercy
Head for the Cure Foundation
Common Mission Project
Sporting Kansas City
Kansas City Monarchs
Kansas City Mavericks
Why it works
Two
Senior voices
Every engagement is led by both principals — no account managers, no junior staff handling your crisis.
One
Unified strategy
Tag-team execution means faster turnaround and sharper message consistency at every touchpoint.
Deep
Civic fluency
Years of municipal work means we understand the stakeholder dynamics and political sensitivities of public-sector comms.
Contact
The right call to make
before the hard one.